Shopping with Metro Juan

Everything you need to know before placing your order.

Step 1

Browse & Checkout

Explore the collection and add your favorite pieces to your cart.

Complete checkout by entering your shipping details and selecting your preferred payment method.

Step 2

Complete Your Payment

After checkout, you'll receive your order confirmation.

Your items will be reserved for 24 hours while we wait for your payment.

Accepted payment methods:

  • GCash
  • Maya
  • BPI
  • Metrobank

Step 3

Upload Your Proof of Payment

Once payment has been completed, upload your proof of payment through the Proof of Payment page.

We'll review your payment as soon as possible.

Proof of Payment

Step 4

Payment Verification

Once your payment has been confirmed, your order status will be updated and your items will be prepared for packing.

Verification is typically completed within business hours.

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Step 5

Packing & Shipping

Orders are carefully packed before dispatch.

Once shipped, you'll receive your tracking number via preferred contact method.

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Nice to Know

Order Information

📦 Shipping & Delivery

Shipping Information

Nationwide

J&T Express

Metro Manila

  • 1 to 2 business days

Provincial

  • 2 to 5 business days

Same Day Delivery

Lalamove

Available within Metro Manila.

Shipping fee is calculated based on distance.

Orders will be coming from our Showroom in Acropolis subd, Quezon City.

🕒 Reservation Policy

Reservation Policy

Items are reserved for 24 hours after checkout.

Orders without completed payment within this period may be cancelled to give other customers the opportunity to purchase limited stock.

↔️ Size Exchanges

Size Exchange

Need a different size?

No problem.

We gladly accept size exchanges, subject to stock availability.

Customers are responsible for return and redelivery shipping costs.

Shop With Confidence

Questions about sizing, shipping, payment, or your order?

Reach out anytime and we'll be happy to help.